Client Partner (m/f/d)
If you are looking for a new opportunity to unleash your potential to help businesses reach the unthinkable, please keep reading!
We usually respond within a week
Are you a natural when it comes to building strong, trusting relationships? Do you feel excited about discovering potential to make yourself and others grow to reach joint goals? If so, this is the right opportunity for you to be part of a multidisciplinary team, full of passionate, professional, but most importantly FUN people. We at DCMN work closely and support the growth of clients from a broad scope of industries, from Mobility and Fashion, to Sustainability and Smart Home. If you are looking for a new opportunity to unleash your potential to help businesses reach the unthinkable, please keep reading.
You will be working in: English and German is a BIG plus
How you will make an impact:
Growing cool brands in the e-commerce market:
- Be our client's strategic marketing partner and manage their marketing campaigns.
- Act as the junction between our clients and the campaign teams by maintaining strong contact, ensuring effective communication and transparent expectation management.
- Learn how to evolve into the strategic mind that sees and understands the bigger picture and translates the clients’ needs into concrete action points.
- Take over the responsibility for all client related tasks to successfully implement the campaign that will lead to client's success.
- You will be supported by a Senior Client Partner on this.
Improving our customer relationships:
- Identify new and up-selling opportunities, scale your client’s business according to their business plan and KPIs.
- Collaborate with our marketing experts to achieve successful campaign management and outstanding results.
- Develop new concepts and business potentials based on clients’ needs.
Representing DCMN externally as well as internally:
- Attend local events and trade shows as a marketing expert and proactively increase our reputation with the relevant target group.
- Keep up to date with the latest developments in the marketing industry, especially with exciting and innovative opportunities for digital brands.
- Build your own network of relevant people within DCMN, but of course also outside of DCMN
Skills you will need to be successful:
- 3+ years of client service expertise – you are able to build strong relationships with clients and deliver beyond their expectations. You have a track record of running challenging customer accounts independently.
- Experience managing media campaigns of relevant online and offline channels for e-commerce businesses is a must. Previous work experience from a start-up and/or digital brands is a big plus.
- Knowledge of performance-based marketing and relevant KPIs in digital businesses.
- Ability to communicate the right topics at the right time to the right people.
- Multitasking several clients successfully, fulfilling tasks on time and with high quality. You have very solid organizational, project management and account handling skills.
- Growth Mindset: You’re curious, you love to grow, you act sustainably, you challenge, you acknowledge.
- Data-driven and analytical approach to work: You are not afraid of working with numbers and Excel.
- Strategic thinking: You understand dynamics and critical levers of success of respective client business verticals and derive clients’ needs from it.
- Strong emotional intelligence: You understand your own and your peers’ emotions, and you believe in strong relationships with your colleagues and clients. You appreciate mutual feedback. You care and show empathy!
Sounds like you? To start your application, simply click on the "Apply" button. For any questions, please don’t hesitate to reach out to us at hireme@dcmn.com.
DCMN is an equal opportunity employer and committed to hiring talented and qualified individuals with diverse backgrounds. We believe that the celebration of diversity, unique backgrounds, qualities, and cultures enrich the learning and productivity within our business, and encourage that this is always the case.
- Department
- Account Management
- Locations
- Berlin
- Remote status
- Hybrid Remote
Berlin
What's in it for you?
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Flexibility & Ownership
We allow you to take ownership of your work, make decisions and determine how you work best. In addition to flat hierarchies, we have flexible working hours based on trust and believe you should be able to work from home and remotely whenever needed. -
Professional & Personal Growth
We support your growth, and you're in control.. We assist you in shaping your personal and professional development plan, helping you discover resources that elevate your learning and proficiency. If there's something that helps you develop as a person, we're all ears too.
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Environment & Tools
Work from one of our beautiful yet cozy offices, enjoy after-work events with your colleagues or take an afternoon off with your team to have fun together. Snacks & drinks are a given, and so is the right technical equipment for you to work comfortably and efficiently.
A culture-first company
We are a company that puts trust in its employees and the growth of our clients at its centre. Everyone at DCMN has the opportunity to take ownership and influence decisions – wherever they are in the organisation. And that’s not it. With an emphasis on transparency, our teams have the freedom and responsibility to pursue our shared mission to grow the market leaders of tomorrow.
About DCMN
We care about more than business at DCMN. Your growth is our growth.
We want you to bring your whole self to work — the real you.
DCMN is the growth marketing partner for digital businesses and startups worldwide. The company’s creative & data-driven approach combines technology with industry expert knowledge to grow the market leaders of tomorrow.
Are you ready to challenge the status grow? Let’s meet!
Client Partner (m/f/d)
If you are looking for a new opportunity to unleash your potential to help businesses reach the unthinkable, please keep reading!
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